Era Living

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Case Management Assistant

Case Management Assistant

Era Living - Home Office
Job Locations 
Per Diem (on-call)

More information about this job


Era Living is seeking on-call Case Management Assistants to become the newest members of our Community Health team in Seattle, WA. 


We offer competitive compensation and a work environment that supports your development! Position training includes CPR/First Aid, Dementia and Mental Health Training, and program orientation.



  • $17/hr. for scheduled work performed (some travel time included)
  • $27/hr. for unscheduled, emergency response work performed (travel time included)
  • Mileage reimbursement at current federal rate
  • Monthly cash bonus also provided per minimum 10 shifts scheduled

*Please note, advocates are compensated only when called or scheduled to perform a specific assignment during an assigned on call shift. 


Primary Responsibilities:

Under the phone supervision of master’s level clinicians, this position will provide in-person advocacy and emotional support for elderly Era Living residents sent to emergency rooms in greater Seattle area, for a variety of medical emergencies.  Potential hospital sites include: Valley Medical Center to the South, Overlake Hospital to the East, Northwest Hospital to the North and all First Hill Medical Centers. Duties will also include providing scheduled, non-emergency escorts to medical/physician visits and note taking at such visits for residents enrolled in the program.  


Knowledge, Skills, and Abilities:

  • Undergraduate human services degree and prior experience working with senior populations, preferred.
  • Must be available to work on-call Monday-Friday, 8:00 am-8:00 pm.
  • Must have personal transportation and ability to respond quickly when called.
  • Compassionate, quick-thinking, detail-oriented and able to communicate (read, write, speak) in English.
  • Ability to pass DSHS and State background check, required.

About Era Living:

If you are passionate about improving the quality of life for older adults and exemplify a values based approach to your work, demonstrating integrity, credibility, consistency, strong team orientation, and outstanding communication, we welcome your application! Please visit our careers site at


Era Living has been voted Top 5 BEST Places to Work in 2014 & 2015 (King5 Best of Western Washington!).